If you encounter a problem while using Habyts, you can send us the log files. Our Weblogs function enables you to do so without leaving the program:
- Click the ‘?’ icon in the top orange bar on your Parent Dashboard
- Select the closest match to your problem from the list
- Type a quick description of your particular problem, and click Send
- Check the Share data to help resolve my issue option
- Press the Request help button.
Your message is relayed directly to Habyts.com, along with a status report that tells our boffins what the program was doing at the time the problem occurred.