If you encounter a problem while using Habyts, you can send us the log files. Our Weblogs function enables you to do so without leaving the program:
- Click the ‘?’ icon in the top Orange bar on your Parent Dashboard.
- Select the closest match to your problem from the list.
- Type a quick description of your particular problem, and click ‘Send’.
- Check the ‘Share data to help resolve my issue’ option.
- Press the ‘Request help’ button.
Your message is relayed directly to Habyts.com, along with a status report that tells our boffins what the program was doing at the time the problem occurred.